Kazakhstan has emerged as the digital leader in Central Asia, surpassing its regional counterparts in e-government, artificial intelligence (AI), and digital infrastructure. This transformation reflects a robust national strategy, significant investments in technology, and a commitment to modernizing public services. As of 2025, Kazakhstan’s digital initiatives have positioned it as a model for digital governance and innovation in the region.
E-Government and Public Services
Kazakhstan has made significant strides in digital governance, with over 92% of public services now available online. The national e-government portal, eGov.kz, and its mobile application have become central platforms for citizens, offering more than 1,200 services. In the first half of 2025 alone, over 23 million digital services were delivered, with nearly 45% accessed via smartphones, highlighting the country’s mobile-first approach to digital public services.
Artificial Intelligence and Innovation
Kazakhstan is at the forefront of AI development in Central Asia. In 2024, developers utilizing AI technologies in Kazakhstan reported an average productivity increase of 16.8%, surpassing the global average of 16.4%. The government has established a strategic plan for AI development from 2024 to 2029, aiming to integrate AI across various industries and foster innovation. Additionally, the creation of a digital transformation group, or “digital headquarters,” underscores the government’s commitment to accelerating AI integration into the economy.
Digital Infrastructure and Connectivity
The expansion of digital infrastructure has been a priority for Kazakhstan. The country has implemented extensive fiber-optic networks, connecting over 1,200 rural settlements and 3,700 state institutions to broadband internet. This initiative aims to enhance connectivity and bridge the digital divide between urban and rural areas. Furthermore, the launch of Starlink services in Kazakhstan is expected to boost regional digitalization efforts, providing high-speed internet access to remote areas and supporting the country’s digital transformation goals.
Digital Economy and IT Exports
Kazakhstan’s digital economy is experiencing rapid growth. The IT services market is projected to reach $1.44 billion by 2025, driven by increased demand for digital solutions across various sectors. The country’s IT exports have also seen significant growth, with volumes reaching $529 million in 2023 and surpassing $305 million in the first half of 2024. These exports span 86 countries, including key markets such as Russia, Ireland, Mexico, the United States, and Singapore, aligning with the government’s goal of achieving $1 billion in IT exports by 2026.
Regional Leadership and Global Recognition
Kazakhstan’s digital achievements have garnered international recognition. The United Nations has ranked Kazakhstan 28th globally on the E-Government Development Index, reflecting the country’s commitment to digital governance. Additionally, Kazakhstan’s leadership in digital transformation has been spotlighted by global organizations, highlighting its role as a regional leader in Central Asia.
Conclusion
Kazakhstan’s comprehensive approach to digital transformation, encompassing e-government, AI development, digital infrastructure, and a thriving digital economy, has established it as the digital leader in Central Asia. The country’s commitment to innovation and modernization serves as a model for other nations in the region, demonstrating the potential of digital advancement to drive economic growth and improve public services.